Privacy Policy

1. Introduction

Yaride ("we", "our", or "us") operates a peer-to-peer car-sharing platform available in Jamaica. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

By accessing or using the Platform you agree to the practices described in this policy. If you do not agree, please discontinue use of the Platform.

2. Information We Collect

a) Information You Provide

• Full name, email address, phone number, and date of birth
• Government-issued ID and driver's licence (for verification)
• Vehicle details, registration documents, and photos (for car owners)
• Payment information (processed securely by our payment provider)
• Profile photo and any communications you send through the Platform

b) Information Collected Automatically

• Device type, operating system, and unique device identifiers
• IP address and approximate location data
• App usage data, pages visited, and features accessed
• Crash reports and performance diagnostics

3. How We Use Your Information

• To create and manage your account
• To verify your identity and vehicle documents
• To process bookings and payments
• To connect renters with car owners
• To send booking confirmations, receipts, and service updates
• To investigate disputes, fraud, or safety incidents
• To improve the Platform and develop new features
• To comply with applicable Jamaican laws and regulations

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Other users — limited profile information visible to your booking counterpart
• Payment processors — to facilitate secure transactions
• Insurance partners — as required to support coverage during rentals
• Law enforcement — when required by Jamaican law or a valid legal order
• Service providers — third parties who assist us in operating the Platform under strict confidentiality agreements

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data by contacting us.

6. Security

We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS) and at rest. However, no system is completely secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@getyaride.com.

8. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the Platform or by email. Continued use of the Platform after changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: